Start with one clean segment
Pick one recoverable group with a clear next step, then expand only after the first replies show signal.
You already paid to acquire them.
Turn missed appointment opportunities intobooked patients.
BookingsBack helps clinics recover old consults, unscheduled treatment, overdue recall, and unbooked leads with approved follow-up campaigns.
30-minute call
Fit, timing, and team capacity.
List sample review
Inactive contacts and likely segments.
Opportunity estimate
Recoverable demand and next step.
30 minutes. No system access required. We will not ask for patient data on this call.
app.bookingsback.com/dashboard
Inactive contacts
0
Campaign recipients
0
Interested replies
0
+12 this week
Appointment requests
0
scenario only
Appointment recovery pipeline
Inactive
0
Contacted
0
Replied
0
Appt requested
0
Booked
0
Example dashboard
Works alongside
OpenDentalDentrixBoulevardRevolutionEHRezyVetGoHighLevel
Built for dental, med spa, vision, and veterinary appointment workflows.
Most businesses don't have a lead problem. They have a follow-up problem.
You already paid to acquire customers, patients, or leads.
Some visited once and disappeared. Some requested information but never booked. Some are overdue for follow-up. Some said "later" and were never contacted again.
Those contacts are not cold prospects. They already know your name, have an existing relationship with the practice, or raised their hand at some point. That makes the follow-up problem more operational than promotional.
For patient retention and client retention, the cost of inaction is usually quiet: recall workflow gaps, slow reply ownership, and database churn that keeps compounding while the team buys more attention elsewhere.
BookingsBack helps you find those people, segment them, and run a focused reactivation campaign that brings qualified opportunities back into your calendar.
We recover appointments from the database you already have.
01
Find the revenue leaks
We identify inactive, overdue, unscheduled, or unfinished contacts inside your CRM, booking system, or exported list, then prioritize the segment most likely to create conversations first.
02
Build the reactivation campaign
We create approved email/SMS follow-up sequences designed to restart conversations and drive appointment requests without blasting the whole database at once.
03
Route replies to your team
Interested replies are routed to your front desk, sales team, or booking workflow so they can be scheduled quickly, with a clear handoff process before launch.
04
Track what comes back
You get reporting on sends, replies, appointment requests, bookings, and estimated recovered opportunity so the next campaign can focus on what worked.
What makes a reactivation campaign work
A good sprint is scoped before the first send: segment, message, handoff, and measurement.
Match the message to the reason
Overdue hygiene, GLP-1 follow-up, contact reorders, and pet wellness reminders each need different copy.
Route replies to one owner
Before launch, the sprint defines the inbox, the response owner, and what gets escalated to staff.
Measure campaign outputs first
Track sends, replies, requests, booked opportunities, and segment quality before making revenue claims.
Keep approval close
Your team reviews the segment, copy, opt-out handling, and escalation rules before anything goes out.
Let the sprint choose the next move
If the first segment responds, the next campaign is based on response quality instead of guesswork.
Estimate the opportunity before you book a call
Use this scenario calculator to pressure-test one dental, med spa, vision, or veterinary patient/client retention segment. It does not store your inputs.
The risk is not only missed revenue. When overdue patients, inactive clients, contact-lens reorders, unfinished consults, and pet wellness reminders sit untouched, the team loses timing, context, and an easy reason to restart the conversation.
Recoverable opportunity calculator
Model one dental, med spa, vision, or veterinary reactivation segment using conservative assumptions informed by public email, SMS, and industry benchmark context.
Assumption basis
Reply rate: A practical baseline for an existing-patient segment with approved email/SMS, a clear recall or treatment reason, and clean contact data.
Appointment requests: Use when the front desk has a clear owner, fast response time, and a simple booking path.
Appointment value: Dental production-per-patient benchmarks put many general practices around the mid-$200s to $400s per visit, with higher values for FFS, specialty, cosmetic, implant, or ortho-heavy cases.
Scenario output
Segment size
2,000
Dental contacts in this run
Possible replies
200
10% of the selected segment
Appointment requests
70
35% of replies, 3.5% of contacts
Value scenario
$21,000
$300 average appointment value
Scenario formula
2,000 contacts x 10% replies x 35% requests x $300
$21,000
This is a scenario, not a forecast or guarantee.
Actual replies and bookings depend on list quality, relationship strength, message approval, staff speed, capacity, consent review, and the offer.
What you get back
Sample report
Example fields for sends, replies, appointment requests, booked opportunities, exclusions, and segment quality.
Approval checklist
A practical pre-launch list for copy approval, opt-out language, consent review, and platform constraints.
Reply-routing map
An example handoff showing where scheduling replies, questions, and sensitive issues should go.
Next-segment recommendation
A sample recommendation for what to work next based on observed replies, not invented performance claims.
Pick your industry
Choose the appointment growth workflow closest to your practice.
The 30-day Growth Sprint
A focused 30-day campaign that uncovers missed appointment opportunities in your database. The sprint starts with one high-intent segment so the first campaign is measurable, manageable, and easy for your team to support.
Days 1-3
Audit
Find the first recoverable segment.
01Days 4-7
Build & approve
Write messages and confirm routing.
02Days 8-10
Launch
Send the first controlled sequence.
03Days 11-30
Optimize & report
Track replies, requests, and next segments.
04- Database review
- Segment strategy
- Campaign copywriting (email + SMS)
- Workflow setup
- Reply routing
- Booking handoff process
- Weekly reporting
- Follow-up recommendations
- Post-sprint segment recommendations
Simple sprint pricing
Pricing scales with database size and number of locations. Multi-location practices and large lists are scoped on the call. Starting at $2,500.
Default first step
30-day Growth Sprint
Starting at $2,500
Best for businesses that want to test reactivation quickly.
- One reactivation segment
- 30-day campaign
- Email/SMS copy
- Workflow setup
- Reply tracking
- Weekly report
Appointment Growth Desk
Starting at $1,500/mo
Best for clinics that want monthly campaigns, speed-to-book support, no-show recovery, and reporting.
- Monthly reactivation campaigns
- Lead speed-to-book support
- No-show and cancellation recovery
- Multiple segments
- Creative and campaign support
- Reporting dashboard
- Ongoing optimization
- Staff handoff workflow
- Optional CRM/automation support
Custom CRM / automation build
Custom
For businesses that need deeper CRM integration, disclosed voice follow-up, or custom dashboards.
- Deeper CRM integrations
- Disclosed voice follow-up
- Custom dashboards
- Multi-location workflows
The 30-day sprint is the default first engagement. Ongoing retainers and custom automation are scoped only after the first sprint shows which segment is worth working next. The first sprint is backed by the reply/request guarantee below.
ReplyGuarantee
Reply/request guarantee
Every sprint sets a reply/request threshold before launch based on the segment, list size, and handoff plan. If the approved campaign misses that threshold, the next approved segment is run without an added campaign fee.
This is not a booked-revenue guarantee. Scheduling, close rate, show rate, treatment acceptance, optical purchases, and capacity remain with the practice team.
Common questions
Ready to see what's sitting in your database?
Book the database review. We'll review a sample of your inactive list, estimate the recoverable opportunity, and tell you whether BookingsBack is a fit. No access required.
30-minute call
Fit, timing, and team capacity.
List sample review
Inactive contacts and likely segments.
Opportunity estimate
Recoverable demand and next step.