Privacy Policy
Effective date: April 29, 2026
This policy explains what information BookingsBack collects when you visit bookingsback.com or book a call with us, and how we use and protect that information. If you have questions, email contact@bookingsback.com.
What we collect
When you book a call, our scheduling tool (Cal.com) collects your name, email, and any optional details you provide on the booking form. This information is used solely to schedule and conduct the call.
We use Microsoft Clarity to understand how visitors use the site. Clarity records aggregated, anonymized session data — page views, clicks, scroll depth — to help us improve the site. It does not identify individual visitors and does not record sensitive form input.
We do not use third-party advertising trackers, retargeting pixels, or social-media tracking on this site.
How we use it
Booking information is used to confirm your appointment, send reminders, and follow up after the call. We do not sell, rent, or share booking information with third parties for their own marketing.
Clarity analytics inform our design decisions. Aggregated data is not joined with personal information.
Client engagements
When you become a client, we operate campaigns inside your account on your platforms (your CRM, your email/SMS provider, your booking system). We do not export, copy, or resell your patient or client database. Where engagements involve protected health information (PHI), we sign a Business Associate Agreement (BAA) before any data integration begins.
Data retention
Booking information is retained inside Cal.com for as long as our account is active. You can request deletion at any time by emailing contact@bookingsback.com. Clarity session data is retained per Microsoft Clarity's default retention policy.
Your rights
You can request a copy of any information we hold about you, request correction or deletion, or opt out of any future communication by emailing contact@bookingsback.com. We respond within 30 days.
Updates to this policy
We may update this policy as our practices evolve. The effective date at the top of this page reflects the latest revision.
Contact
Questions about this policy can be sent to contact@bookingsback.com.