For independent audiology and hearing clinics
Reactivate old hearing test leads and unbooked consults
BookingsBack helps audiology and hearing clinics bring back old hearing-test leads, unsold consults, and patients due for follow-up using done-for-you reactivation campaigns. One device sale typically pays for the entire engagement. We work alongside Sycle, Blueprint, and CounselEAR.
No pitch. We'll review your tested-but-didn't-buy list, estimate recoverable device revenue, and show you exactly how the campaign would run.
Built for independent audiology and hearing aid clinics using
Many hearing clinics already have interested people who never came back.
Some people took a hearing test but never booked the next step. Some attended a consultation but didn't purchase. Some asked about hearing aids and went quiet. Some are due for follow-up but haven't been contacted consistently.
Hearing loss is progressive. Most of those people are more ready today than they were the day they tested.
One device sale at $4,000–$6,000 covers our entire 30-day engagement and most of the year's retainer. The math here is unlike any other reactivation play — a single converted lead pays for everything.
BookingsBack helps hearing clinics restart those conversations and create new appointment opportunities from existing leads and patients.
$4,000–$6,000
Single device sale covers our entire 30-day engagement plus most of the year retainer
Where hearing clinics lose appointments
Old hearing test leads
People who tested but never scheduled the next step.
Unbooked consultations
Prospects who asked questions but didn't move forward.
Unsold evaluations
Patients who received recommendations but didn't purchase.
Follow-up patients
Existing patients due for check-ins, adjustments, or upgrades.
No-shows and cancellations
Appointments that were never rescheduled.
A done-for-you hearing clinic reactivation workflow
Find reactivation segments
Old leads, consults, no-shows, and follow-up opportunities.
Build message campaigns
Approachable email + SMS + AI voice copy that encourages people to restart the process. Audiology is the only niche where voice matters as much as text — older patients still take phone calls.
Route interested replies
Your team receives qualified replies and appointment requests.
Track opportunities
You see which segments generate replies and booked appointments.
Identify recoverable opportunities
Group by intent and recency
Email, SMS, optional AI voice
Replies routed to your team
"Why would this work if they ignored us before?"
Many people delay hearing care for months or years. Hearing loss progresses. A simple, well-timed follow-up restarts the conversation when they're more ready.
Most older patients prefer voice over text. Our optional AI agent calls them, speaks naturally, and books over the phone — they often don't realize it's AI. Insurance and pricing questions are escalated to your front desk.
What's included
- Old lead audit
- Segmentation: hearing test leads, consult no-shows, unsold recommendations, follow-up patients
- Email + SMS + optional AI voice campaign copy
- Workflow setup
- Reply handoff process
- Weekly reporting
Simple sprint pricing
Pricing scales with database size and number of locations. Multi-location clinics and call-center workflows are scoped on the call. Starting at $2,500.
30-day reactivation sprint
One-time sprint to validate recoverable device revenue in your lead/patient list.
- Audit + segmentation
- Email + SMS + optional AI voice copy
- Reply routing to your team
- Weekly performance reports
Ongoing follow-up engine
Continuous follow-up across leads, consults, and existing patients.
- Monthly campaigns
- Multiple segments worked in parallel
- Reporting dashboard
- Ongoing copy + workflow optimization
Multi-location / call center workflows
Workflows for clinics with internal call centers or multiple locations.
- Multi-location PMS workflows
- AI voice agent integration
- Custom dashboards
- Call-center handoff scripts
Performance guarantee
If we don't generate at least 5 qualified replies or 3 appointment requests in your first 30 days, we'll run the next campaign free.
Audiology lists are smaller but per-conversion value is much higher, which is why the floor is lower.
This works best if you have:
- At least 500 tested-but-didn't-buy records in your office system
- Existing patient relationships you can reactivate
- A team that can respond to interested replies within 24 hours
- A consultation process that handles incoming inquiries
- Permission to contact your patient database
- Willingness to approve campaign messaging quickly
This is not a fit if:
- Your patient list is under 500 records
- You're looking for new lead generation
- You can't respond to interested replies promptly
- You're looking for the cheapest possible vendor
- You expect us to handle device fitting, insurance, or sales
Built by operators, not ad buyers
BookingsBack was built by a full-stack engineer with direct experience integrating CRM/automation tools with hearing clinic workflows. We're builders who started with the software, not an agency that learned audiology.
Reactivation is a workflow problem before it's a marketing problem. We solve it as engineers and operators.
Care-focused messaging, approved by your team
Hearing care messaging needs to feel professional and respectful — not promotional. We focus on care-related follow-up: "Your hearing test was over a year ago, want to schedule a check-in?" Your team approves all messaging before launch.
Audiology FAQ
See what's sitting in your hearing clinic database
Book a 15-minute audit. We'll review your tested-but-didn't-buy list, estimate recoverable device revenue, and show you exactly how the campaign would run.